email Robin: send to:
Be sure to replace the "(at)"
in her address with @ (this was done to
checks her email about twice per week.
Regular mail is undependable.
Robin is 13 hours ahead of us (Central Standard
Time in the United States), across the
international date line. So, she is sleeping
during our normal daytime work hours. She
wakes up pretty early. If you are in the U.S., it
works well to call early in our morning or any
time in the evening.
Once you dial, it may take over 30 seconds of
silence to ring. When they answer, be advised that
there is often a several second delay on each side!
This takes some getting used to: once you identify
each other, speak in long sentences, then let the
other side do the same. Don't be afraid to butt in
if you have to; Robin is kind of long-winded, and
the calls get expensive. (See more talking details
at bottom of page).
All numbers assume that you are calling from the
dialing (011) to call internationally.
(62) is the country code of Indonesia.
can't get through, call Bruce Grady at
641-472-3880 in the U.S.; maybe I can update you
more accurately than what is listed below.
|Robin in Aceh
(and in Bali at present)
This is being
used in Ubud as Robin's main number.
Robin is in Aceh, she is harder to contact.
Her husband Wil
would know how to contact her. Or you may
and we may be able to help.
|Landline to Robin's home in Ubud
(011) [from the U.S.]. then
|The main clinic in Ubud
(non-English speakers may answer)
(011) [from the U.S.]
|Wil Hemmerle (Robin's husband),
Director of operations in Aceh
This number is for Melanie in
Bali; when in Aceh we are not sure how to
HOW TO CONNECT
Indonesia is 14 hours ahead of Central
Time in the U.S . A good time to
call is after 6:00 PM
(central U.S. time): she will be in her morning
activities at that time.
Since Robin is often away from home delivering
babies or helping mothers, it is best to
initially call her on her cell phone, and then ask
if you should call back on her landline.
After you dial, there may be 30 seconds or so of
wait time while you are connecting.
While talking, due to long distance connections
it takes about 4 or 5 seconds for Robin to hear
you, and vice versa.
A typical start might be...
You dial, and there is a 30 second noiseless
Robin answers, and there is a bit of confusion as
it seems like both people are talking at once..
Actually, they are not--the delay is causing this
confusion. Just go ahead and identify
yourself, in detail, even in the midst of this
confusion. She will be quiet when she hears
your voice coming across the line, for as long as
you want to speak.
Speak as long as you wish, then let her speak for
awhile/. The secret is to not speak in
short phrases . Speak in paragraphs,
then let her speak for awhile.
With Robin (who can be long-winded at times:)
sometimes you need to butt in and narrow the
conversation down a bit. Don't worry. She loves
the fact that you called.
Talking in this manner is a bit of an art, but is
fun when you get the hang of it.
Don't worry about whether you are interrupting
her important "save the world" work. She will tell
you if she is busy with a critical person or
issue. She will love talk to you!
Phone cards to Indonesia are available for as
little as eleven cents per minute. See
for an example.